Privacy Policy

Last Updated: December 25, 2025

At Gentmirth™, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you interact with our website or make a purchase.

1. Information We Collect

To provide a smooth shopping experience and fulfill your orders, we collect different types of information depending on how you use our Services.

Information you directly provide:

When you:

Place an order
Create an account
Subscribe to updates or newsletters
Contact our support team

We may collect details such as:

Name
Email address
Billing and shipping address
Phone number
Order and payment-related details

Information collected automatically:

When you browse our website, certain data is collected automatically, including:

IP address
Device type and browser information
Pages viewed and interaction behavior
Cookies and similar tracking technologies

2. How We Use Your Information

We use collected data to support and improve your experience, including:

📦 Order Processing – fulfilling purchases, shipping, and sending confirmations
🧠 Customer Experience – improving website usability and product relevance
📩 Communication – responding to inquiries and sending order updates
🔐 Fraud Prevention & Security – protecting transactions and preventing misuse
📊 Performance Improvement – analyzing usage trends to enhance our store

3. Data Protection & Security

We take security seriously and implement multiple safeguards:

🔒 Encryption technology protects sensitive data during transmission
🧾 Payment details are handled securely by trusted third-party processors
🛡️ Access to personal data is limited to authorized personnel only
❌ We do not store full credit or debit card information on our servers

4. Sharing with Third Parties

We do not sell your personal data.

However, we may share limited information with trusted service providers who help operate our business, such as:

Payment processors
Shipping and logistics partners
Marketing and analytics platforms

Advertising partners may include:

These services may use cookies or similar tools to show relevant ads:

Meta (Facebook / Instagram): https://www.facebook.com/privacy/policy
Google: https://policies.google.com/privacy
AppLovin: https://legal.applovin.com/privacy

These third parties operate under their own privacy policies.

5. Cookies & Tracking Technologies

Our website uses cookies to improve functionality and user experience.

We use cookies for:

⚙️ Essential site functions (cart, checkout, login)
📊 Analytics and performance insights
🎯 Marketing and personalized advertising

You can disable cookies in your browser settings, but some features may not function properly.

For Shopify cookie details:
https://www.shopify.com/legal/cookies

6. External Websites

Our website may include links to third-party websites. These sites are not controlled by us, and each has its own privacy practices.

We are not responsible for their content, security, or policies.

7. Children’s Privacy

Our Services are not intended for children under 13. We do not knowingly collect personal data from minors.

If such data is identified, it will be removed promptly upon request.

8. Data Security & Breach Response

In the unlikely event of a security incident:

We will notify affected users within a reasonable timeframe
A public notice may be posted if necessary
We will take immediate steps to secure systems and data

9. Email & Marketing Compliance

If you subscribe to marketing emails, you may receive updates or promotional content.

We follow email compliance standards:

Clear sender identification
No misleading subject lines
Easy unsubscribe options in every email
Immediate removal from mailing lists upon request

10. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in operations or legal requirements. Any updates will be posted on this page with a revised date.